上課講義

4-5

2 Example answers

b  Unfortunately, the photocopier that you sold us has broken down again. We would appreciate it if you could come and repair it without delay.

c  Unfortunately, the secretaries you sent us do not speak English. We would he grateful if you could send us two new secretaries as soon as possible.

d  Unfortunately, we keep receiving letters for X. Please could you make sure you check the names on the letters.

4-6

Dear Mr Onaka

Invoice no. 5654AH

I am writing In connection with the above invoice for an MX3 photocopier. We received this machine yesterday. Unfortunately, it is not the model that we ordered. h is much more expensive. We would be very grateful if you could send us the correct photocopier and arrange for collection of the one you sent In error [look forward to hearing from you.

Yours sincerely

 [name]