上課講義

1.5

Dear Ms. Lindell

Thank you for your email, dated 19 Sept. I have pleasure in

Attaching our brochure with details of our tours to Taiwan.

I look forward to hearing from you.

Yours sincerely

Fred Henderson

Sales Manager

1.6

a.      Many thanks for your email dated…. I have pleasure in attaching details f our mobile phones that include a camera.

b.      Thank you for your enquiry. I am attaching details of the mobile phone accounts that we offer.

c.       Please can you send me mor3e information about the new MI300 Henrison mobile phone ? Please could you also tell me when it will be available?

d.      Please could you send me a list of service centres for your air conditioners.

1.7

a.      Dear Steven

Thank you for your email. I am glad that you received the package without any problems. I am also pleased to hear that you like the photographs.

b.      Dear Mr. Wilson,

Thank you for message of 15 June. I can confirm that we have now sent your order to you.

c.       Dear Sir or Madam

Thank you for your email. I have passed your message to Mr. Bill Smith, our accounts supervisor, and he will contact you shortly.

Yours faithfully

Nina Lin

d.      Dear Ms. Brown

Please could you let us have the address to send your order to?